Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Operator," "you," or "your") and Kentron Technologies LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the QuoteSchedulePay platform and related services available at qsphq.com (the "Service").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

You must be at least 18 years old and have full legal authority to enter into this agreement on behalf of yourself or the business entity you represent. By using the Service, you represent and warrant that these conditions are met.

2. Description of Service

QuoteSchedulePay provides a cloud-based software platform designed for owner-operated field service businesses. The Service includes tools for customer management, job scheduling, quote generation, invoice creation and delivery, payment collection via Stripe, and related operational functions. The Service is provided on a subscription basis. We reserve the right to modify, add, or remove features at any time with reasonable notice.

The Service is a software tool only. We are not a party to any transaction between you and your customers. We do not perform field services, provide business advice, guarantee revenue, or represent that the Service will meet the specific requirements of your business.

3. Account Registration and Security

You agree to provide accurate, current, and complete information when creating your account, and to keep that information updated. You are solely responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account, whether or not authorized by you.
• Notifying us immediately at [email protected] if you suspect unauthorized access to your account.

We are not liable for any loss or damage arising from your failure to maintain account security.

4. Free Trial

New accounts receive a 14-day free trial of the Service at no charge. No credit card is required to begin a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. We reserve the right to modify or terminate a trial at any time if we reasonably believe it is being abused or used in violation of these Terms. No data created during a trial is guaranteed to be retained if you do not convert to a paid plan.

5. Subscription, Billing, and Payment

Paid subscriptions are available on a monthly basis ($29.00/month) or an annual basis ($290.00/year), as selected at the time of signup. All fees are stated and charged in US dollars.

• Auto-renewal. Your subscription renews automatically at the end of each billing period (monthly or annual, as applicable) unless you cancel prior to the renewal date.
• Cancellation. You may cancel at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of the then-current billing period. We do not provide prorated refunds for any unused portion of a paid period.
• Failed payments. If a payment cannot be collected, we will attempt to retry the charge. If payment remains uncollected after reasonable retry attempts, we may suspend or terminate your account without further notice.
• Price changes. We may change subscription pricing at any time. We will provide at least 30 days' written notice (by email to the address on your account) before any price increase takes effect on your subscription. Continued use after the effective date constitutes acceptance of the new pricing.
• Taxes. You are responsible for all applicable taxes. We will add sales tax where required by law.

Payment processing is handled by Stripe, Inc. Your use of Stripe's services in connection with the Service is governed by the Stripe Services Agreement. We do not store your full payment card information.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in violation of any applicable federal, state, or local law or regulation.
• Upload, transmit, or store content that is fraudulent, defamatory, obscene, threatening, or that infringes the intellectual property or privacy rights of any third party.
• Attempt to gain unauthorized access to any portion of the Service, any other account, or any computer systems or networks connected to the Service.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Resell, sublicense, or otherwise make the Service available to any third party without our express written consent.
• Use the Service to send unsolicited commercial messages or to facilitate spam.
• Interfere with or disrupt the integrity or performance of the Service or the servers or networks connected to it.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to investigate suspected violations and may suspend or terminate accounts in our sole discretion without prior notice.

7. Messaging Compliance: SMS and Email

The Service sends transactional SMS messages and emails on behalf of Operators to their customers. Specifically: QuoteSchedulePay (operated by Kentron Technologies LLC) sends messages on behalf of field service Operators who subscribe to the platform; recipients are the Operator's own customers; and the purpose of every message is transactional, including invoice delivery, quote delivery, payment confirmation, and appointment reminders. No marketing or promotional messages are sent without separate, explicit consent. For transactional messages sent through the platform's own SMS program, QuoteSchedulePay captures consumer consent directly through documented opt-in methods (an affirmative web checkbox on invoice, quote, and opt-in pages, with optional reply-Y confirmation) and honors STOP opt-outs platform-wide. Operators remain responsible for ensuring any separate or marketing communications they originate comply with applicable consent requirements.

The Service includes functionality that allows you to send SMS text messages and emails to your customers via third-party providers (Twilio for SMS; SendGrid for email). You are solely responsible for ensuring that all messages you send through the Service comply with all applicable laws, including without limitation:

• TCPA (Telephone Consumer Protection Act). You must obtain prior express written consent from each recipient before sending any marketing or promotional SMS messages. You must honor all STOP opt-out requests immediately and maintain a suppression list. You must not send messages to numbers on the National Do Not Call Registry for solicitation purposes.
• CAN-SPAM Act. All commercial emails you send through the Service must include a functioning unsubscribe mechanism, your valid physical postal address, an accurate subject line, and proper sender identification. You must honor unsubscribe requests promptly.
• State laws. Various states impose additional requirements on electronic communications. You are responsible for compliance with the laws of all jurisdictions in which you and your customers are located.

For communications you originate and direct through the Service, you are responsible for their content and for your own compliance obligations. QuoteSchedulePay operates the registered SMS program through which the platform's transactional notifications are sent. You represent and warrant that you have all necessary consents and permissions for every message you send through the Service. You agree to indemnify and hold us harmless from any claim, fine, penalty, or liability arising from your failure to comply with applicable messaging laws, as further provided in Section 13.

QuoteSchedulePay SMS Program Disclosures

• QuoteSchedulePay sends transactional SMS notifications on behalf of field service businesses to their customers, including invoice delivery, quote delivery, and overdue invoice notices. No marketing messages are sent.
• Message frequency varies based on business activity.
• Message and data rates may apply.
• To stop receiving messages, reply STOP to any message. You will receive one confirmation message and no further messages will be sent.
• To rejoin, contact the business directly to have your information re-entered into the platform.
• For help, reply HELP to any message or contact us at [email protected].
• Wireless carriers are not liable for delayed or undelivered messages.
• For information on how we handle your data, see our Privacy Policy.

QuoteSchedulePay Email Program Disclosures

• Program: transactional email notifications from subscribing field service businesses (invoice delivery, quote delivery, overdue reminders). Email-marketing or promotional messages are not sent.
• Opt-in (current default): customers opt in via an affirmative web checkbox on invoice, quote, or opt-in pages.
• Unsubscribe: click the unsubscribe link in any email (one-click, takes effect immediately). You can also contact us at [email protected] for assistance.
• Email addresses are not shared with third parties for marketing.

8. Data Ownership and License

As between you and us, you own all business data you create, upload, or input into the Service, including customer records, job records, invoices, and related content ("Your Data").

You grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, transmit, and display Your Data solely to the extent necessary to provide the Service to you. We do not sell Your Data to third parties. We do not use Your Data to train machine learning models.

You represent and warrant that you have all rights necessary to grant us this license and that Your Data does not violate any applicable law or infringe any third-party rights.

9. Data Retention and Export

You may export your data at any time through the tools provided in the Service. Upon cancellation or termination of your account, we will retain Your Data for 30 days to allow for recovery. After that 30-day period, Your Data will be deleted from active systems. Backup copies may persist for up to 90 additional days before permanent deletion. We are not responsible for any loss of data resulting from your failure to export prior to account termination.

10. Intellectual Property

The Service, including all software, design, text, graphics, interfaces, and content (excluding Your Data), is owned by or licensed to Kentron Technologies LLC and is protected by United States and international intellectual property laws. Nothing in these Terms transfers any ownership interest in the Service to you.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your active subscription, solely for your internal business operations and in accordance with these Terms. This license terminates automatically upon expiration or termination of your subscription.

You may not use our trademarks, service marks, logos, or brand names without our prior written consent.

11. Third-Party Integrations

The Service integrates with third-party services including Stripe (payments), SendGrid (email), Twilio (SMS), Firebase (infrastructure), Vercel (hosting), and optional accounting integrations including QuickBooks, Xero, and FreshBooks. Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the acts or omissions of any third-party service provider.

By enabling a third-party integration, you authorize us to share Your Data with that third party to the extent necessary to provide the integration. You are responsible for reviewing and complying with the terms of any third-party service you connect to the Service.

12. Availability and Uptime

We make commercially reasonable efforts to maintain high availability of the Service. However, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to scheduled maintenance, unplanned outages, or circumstances beyond our control. We will make reasonable efforts to communicate planned maintenance in advance. We are not liable for any damages, losses, or costs arising from any period of unavailability.

13. Indemnification

You agree to defend, indemnify, and hold harmless Kentron Technologies LLC, its members, managers, officers, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Service.
• Your violation of these Terms.
• Any messages (SMS or email) you send through the Service, including any violation of the TCPA, CAN-SPAM Act, or any other applicable law governing electronic communications.
• Your violation of any applicable law or regulation.
• Your infringement of any third-party right, including intellectual property rights or privacy rights.
• Any dispute between you and your customers.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KENTRON TECHNOLOGIES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) IN NO EVENT WILL KENTRON TECHNOLOGIES LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

(b) OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION OR THE THEORY OF LIABILITY, WILL NOT EXCEED THE GREATER OF: (i) THE TOTAL FEES ACTUALLY PAID BY YOU TO US FOR THE SERVICE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (ii) TWENTY-NINE DOLLARS ($29.00).

THE LIMITATIONS IN THIS SECTION APPLY WHETHER THE LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

16. Termination

Either party may terminate these Terms at any time:

• By you. You may cancel your subscription at any time through your account settings or by contacting [email protected]. Upon cancellation, your access will continue until the end of the then-current billing period.
• By us. We may suspend or terminate your access to the Service immediately and without prior notice if: (i) you breach any provision of these Terms; (ii) we reasonably suspect fraudulent, abusive, or illegal activity associated with your account; (iii) we are required to do so by law; or (iv) we decide to discontinue the Service.

Upon termination for any reason, your license to use the Service immediately terminates, and Sections 8, 10, 13, 14, 15, 17, 18, and 19 of these Terms survive.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 14 days' advance written notice by email to the address on your account, or by posting a prominent notice on the Service. The updated Terms will identify the effective date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must cancel your account before the effective date.

18. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution. Before initiating any formal dispute proceeding, you agree to contact us at [email protected] and provide a written description of the dispute, your name, and contact information. We will attempt to resolve the dispute informally within 30 days of receipt.

Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including questions about the existence, validity, or termination of these Terms) will be resolved exclusively by binding individual arbitration, not in a court of law, except as provided below. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable, then in effect. If AAA declines to administer the arbitration for any reason, the parties will submit the dispute to JAMS for administration under its Streamlined Arbitration Rules and Procedures. The arbitration will be conducted in Broward County, Florida, or, at your election, by telephone or videoconference.

CLASS ACTION WAIVER. YOU AND KENTRON TECHNOLOGIES LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.

Exceptions. Either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights.

The arbitrator will have authority to award any remedy available at law or equity on an individual basis. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

19. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Service will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. To the extent any matter is not subject to arbitration under Section 18, you consent to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida.

20. General Provisions

• Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kentron Technologies LLC regarding the Service and supersede all prior agreements and understandings.
• Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
• Waiver. Our failure to enforce any provision of these Terms will not constitute a waiver of our right to enforce it in the future.
• Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, or sale of assets.
• Force Majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet outages, or governmental action.
• No Agency. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Kentron Technologies LLC.

21. Contact and Legal Notices

For general support inquiries, contact us at [email protected].

For formal legal notices required under these Terms, notices must be sent in writing to: