Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Operator," "you," or "your") and Kentron Technologies LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the QuoteSchedulePay platform and related services available at qsphq.com (the "Service").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

2. Description of Service

QuoteSchedulePay provides a cloud-based software platform designed for owner-operated field service businesses. The Service includes tools for customer management, job scheduling, quote generation, invoice creation and delivery, payment collection via Stripe, and related operational functions. The Service is provided on a subscription basis.

3. Account Registration and Security

You agree to provide accurate, current, and complete information when creating your account, and to keep that information updated. You are solely responsible for maintaining the confidentiality of your login credentials and all activity that occurs under your account.

4. Free Trial

New accounts receive a 14-day free trial of the Service at no charge. No credit card is required to begin a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service.

5. Subscription, Billing, and Payment

Paid subscriptions are available on a monthly basis ($29.00/month) or an annual basis ($290.00/year), as selected at the time of signup. All fees are stated and charged in US dollars.

• Auto-renewal. Your subscription renews automatically at the end of each billing period unless you cancel prior to the renewal date.
• Cancellation. You may cancel at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of the then-current billing period. We do not provide prorated refunds.
• Failed payments. If a payment cannot be collected after reasonable retry attempts, we may suspend or terminate your account.
• Price changes. We will provide at least 30 days' written notice before any price increase takes effect on your subscription.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to attempt unauthorized access, reverse-engineer the Service, resell it without consent, or use it to send unsolicited commercial messages.

7. Messaging Compliance: SMS and Email

The Service sends transactional SMS messages and emails on behalf of Operators to their customers. You are solely responsible for ensuring that all messages you send through the Service comply with all applicable laws, including the TCPA, CAN-SPAM Act, and applicable state laws.

QuoteSchedulePay SMS Program Disclosures

• QuoteSchedulePay sends transactional SMS notifications on behalf of field service businesses: invoice delivery, quote delivery, and overdue invoice notices. No marketing messages are sent.
• Message frequency varies based on business activity.
• Message and data rates may apply.
• To stop receiving messages, reply STOP to any message.
• For help, reply HELP to any message or contact us at [email protected].
• Wireless carriers are not liable for delayed or undelivered messages.
• For information on how we handle your data, see our Privacy Policy.

8. Data Ownership and License

As between you and us, you own all business data you create, upload, or input into the Service. You grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, transmit, and display your data solely to the extent necessary to provide the Service to you. We do not sell your data. We do not use your data to train machine learning models.

9. Data Retention and Export

You may export your data at any time through the tools provided in the Service. Upon cancellation or termination of your account, we will retain your data for 30 days to allow for recovery, after which it will be deleted from active systems.

10. Intellectual Property

The Service, including all software, design, text, graphics, interfaces, and content (excluding your data), is owned by or licensed to Kentron Technologies LLC and is protected by United States and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your active subscription.

11. Third-Party Integrations

The Service integrates with third-party services including Stripe, SendGrid, Twilio, Firebase, Vercel, and optional accounting integrations. Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the acts or omissions of any third-party service provider.

12. Availability and Uptime

We make commercially reasonable efforts to maintain high availability of the Service. However, we do not guarantee uninterrupted or error-free operation. We are not liable for any damages arising from any period of unavailability.

13. Indemnification

You agree to defend, indemnify, and hold harmless Kentron Technologies LLC from and against all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, violation of these Terms, messages you send through the Service, or infringement of any third-party right.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KENTRON TECHNOLOGIES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KENTRON TECHNOLOGIES LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID IN THE PRIOR 12 MONTHS OR $29.00.

16. Termination

Either party may terminate these Terms at any time. You may cancel through your account settings. We may suspend or terminate your access immediately if you breach these Terms, engage in fraudulent or illegal activity, or if we are required to do so by law.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 14 days' advance written notice by email. Your continued use of the Service after the effective date constitutes your acceptance of the modified Terms.

18. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in Broward County, Florida, or by telephone or videoconference at your election.

CLASS ACTION WAIVER. YOU AND KENTRON TECHNOLOGIES LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

19. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.

20. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kentron Technologies LLC regarding the Service. If any provision is held invalid, the remaining provisions continue in full force.

21. Contact and Legal Notices

For general support inquiries, contact us at [email protected].